Executive Suite
- 1 King-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Carillon Boutique Hotel
A 3-star boutique stay in Hanoi's old quarter, within walking distance of the Lake of the Restored Sword and night market.
- Guest-rated 9.4/10 from 671 reviews
- Staff service scored 9.8/10
- Central location near Hoan Kiem Lake
9.4
Perfect
671 reviews
Booking.com 9.4 · 671 reviews
About
Carillon Boutique Hotel
Carillon Boutique Hotel sits on Hang Dong street in Hanoi's old quarter, about 1.4 km from the Lake of the Restored Sword. It's a small, 3-star property that pairs soundproofed rooms with a 24-hour front desk, currency exchange, and a tour desk for arranging day trips.
The hotel's strengths are its staff and value. In over 670 guest reviews, the service consistently earns top marks, and the rooms are described as clean, modern, and comfortable. Added touches like a welcome drink, in-room breakfast, and a rooftop terrace above the restaurant round out the stay.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
5 reasons to book- Staff go above and beyond — The team is repeatedly singled out in reviews for being friendly, attentive, and proactive – helping with bookings and remembering guests by name.
- Central, walkable location — The hotel sits on Hang Dong in the old quarter, a short walk to Dong Xuan Market, the night market, and other attractions.
- Clean, modern rooms — Guests describe rooms as spotless, nicely decorated, and equipped with climate control, mini fridge, electric kettle, and flat-screen TV.
- Quiet despite central setting — Soundproofed rooms and a calm atmosphere are noted, allowing for rest after exploring the busy old quarter.
- Great value for the class — With a 9.3 Value score and rooms from £218, guests feel the price matches the quality and service.
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Worth weighing
4 to weigh- No pets allowed — The hotel does not accept pets, so travellers with animals will need to look elsewhere.
- Limited check-in window — Check-in is only between 14:00 and 23:59, which may be tight for late-night arrivals.
- Street-facing rooms can be lively — Some rooms overlook the street, and despite soundproofing, the old quarter can be active – guests who prefer absolute silence may want a courtyard room.
- Breakfast not included for all rates — While in-room breakfast is available, it may come at an extra cost depending on the room rate – check the specifics when booking.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- City view
- Shower
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Parking
- 24-hour reception
- Lift
- Currency exchange
- Luggage storage
- Safe deposit box
Room
- Air conditioning
- Soundproofed rooms
- Mini-bar
- Electric kettle
- Flat-screen TV
- Free toiletries
- Ironing facilities
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Express check-in/out
- VIP check-in/out
Dining
- In-room breakfast
- Bar/Lounge area
- Special diet menus
- Children's menu
Safety & Security
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Family & Leisure
- Playpen
- Leisure/TV room
- Garden furniture
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.4/10 from 671 reviews
Booking.com · 9.4 · 671 reviews
9.4Verified guest“Great location, and the staff were friendly and always ready to help.”
9.4Verified guest“Perfect spot, nice staff, spotless and comfortable rooms, plus a good breakfast spread.”
9.4Verified guest“The room was nicely decorated with climate control, multi-channel TV, and a mini fridge. The staff were lovely and attentive, the service excellent, and the atmosphere quiet.”
9.4Verified guest“Unbeatable location right in the city centre. The twin/double room overlooked the street and came with an electric kettle, fridge, and glassware. Lovely bathroom, comfy beds, and the staff were very cooperative.”
9.4Verified guest“Neat, nicely decorated rooms with a bath, backed by good service. You get a flat-screen TV with cable, climate control, and a mini fridge.”
9.4Verified guest“The building is very clean, and the rooms are modern with a bathtub, balcony, and terrace. The electric kettle, refrigerator, and glassware were a nice bonus.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Lake of the Restored Sword: A 1.4 km walk from the hotel, this scenic lake is a focal point of Hanoi's old quarter, surrounded by historic temples and promenades.
Dong Xuan Market: About a 10-15 minute walk away, this bustling market offers a taste of local life, from fresh produce to souvenirs and street food.
Old Quarter Night Market: A short stroll from the hotel, this lively market comes alive in the evening with stalls, food, and atmosphere.
35 Hang Dong, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 23 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
The hotel offers parking, though it's best to confirm availability when booking as it may be limited.
Are pets allowed?
No, the hotel does not allow pets.
Is there an airport shuttle?
Yes, a paid airport shuttle is available. Charges may apply – ask the hotel for details.
Does the hotel have a restaurant?
The hotel has a bar/lounge area and offers in-room breakfast. The rooftop terrace is located above the restaurant, but there's no standalone restaurant mentioned.
Can I request early check-in?
The hotel offers express check-in/check-out services, but early arrival subject to availability – contact the front desk in advance.
The bottom line
For travellers who value warm service and a central base in Hanoi's old quarter, Carillon Boutique Hotel delivers consistent quality – clean, quiet rooms, helpful staff, and a location that puts the city's highlights within walking distance. The lack of pet access and limited check-in window are minor, but the overall value is strong.
9.4A sound choice for a Hanoi city break, provided you don't travel with pets and can check in before midnight.
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